Patient Reference Group

Patient Reference Group Information

View below important information about PRG's and how they work.

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What is a patient reference group?

A patient reference group (PRG) is a group of patients interested in health and healthcare issues, who want to get involved with the support of their local GP practice. Patients who also wish to give feedback on services provided by the GP practice as well as to suggest improvements.

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Who can get involved?

We would like to ensure that all patients are represented – including young people, parents with young children, parents with teenagers, patients aged 45-65 and patients aged over 65, carers and patients with a disability or a chronic disease. We are keen to involve our patients in the development of services and care at Westbourne Surgery therefore we would like to invite any patient who wishes to attend meetings and help us continue to provide the highest standards of patient care and services to complete the application form we have provided in our reception area at Westbourne Surgery.

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What is the aim of the patient reference group?

The groups aim will be to act as a forum to provide feedback to the practice. Suggestions for improvement to services, exchanging of ideas to improve our patients experience and discussions regarding new patient services will all contribute to ensuring we provide the best possible service for our patients.

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When are your meetings?

Our meetings are held quarterly at the surgery.

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Contact

If you wish to contact us for more information about the group or become a member, please email us on: westbourneprg@gmail.com

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