Click learn more to find out more about appointments, make an appointment, change an appointment or cancel an appointment.Learn More
Click learn more below to view services such as request medication, request a medication review and sign up for electronic prescriptions.Learn More
You are welcome to register with us and our reception staff will be happy to guide you through the process & practice catchment area. Want to learn more about registering? Click the button below.
To view information about self-help and well-being click learn more below. Self-help is the first thing to try.Learn More
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. In case of a life threatening emergency, please dial 999.
The NHS operates a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety.
To view practice news and keep up to date about important information simply click the link below.
We hope you enjoy having a look around the new website and familiarising yourself with some of the online features. If you feel like the website can be improved comments and suggestions are always welcome as this allows us to further enhance the way we look after you.Submit Feedback
We’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Our surgery has no steps or gradients into the building, providing easy disabled access. In addition, we also have a disabled friendly toilet designed for wheelchair users and our 3 consulting rooms are located on the ground floor providing easy access.
Our surgery has 3 parking spaces for patients at the front of the building. Most of St James's Road is now permit parking only, but there are four spaces for 1 hour only, just before you reach the surgery. There is a small car park opposite where you have a limited stay of 2 hours.
Westbourne Surgery has CCTV installed for the purpose of staff, patient and premises security. CCTV will not be used for any purpose other than those specified above. Please note our CCTV operates 24 hours a day.
Please feel free to submit feedback.
Have your say to improve your healthcare! Did you know you can now have your say to help improve more services across the NHS? The Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s already in use in many parts of the NHS and is expanding to a lot more.
You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. It doesn’t take long and you don’t need to give your details on your feedback form. Look for details in the reception or waiting room. You can ask a member of staff how you can take part or find out more online.”
Please consider leaving us feedback for our friends and family test, by leaving feedback you allows us to enhance your experience through improvements.Complete our friends & Family Test
Please feel free to read our reviews and leave your feedback, your feedback contribution helps us to understand your views.Read Our Reviews & Leave your feedback
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following medicals for pre-employment, sports and driving requirements, Insurance claim forms, prescriptions for taking medication abroad, private sick notes and vaccination certificates
eConsult enables NHS GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
The self-help centre has been designed to give patients access to a wealth of information, to view the information about self-help and well-being click learn more down below. Self-help is the first thing to try before you contact the practice, click the button below to learn more.
You are welcome to register with us and our reception staff will be happy to guide you through the procedure & practice catchment area or you can fill out our pre-registration form online. Want to learn more about registering? Click the button below.
Click learn more below to view services such as request medication, how to request a medication review and sign up for electronic prescriptions.
We aim to provide holistic care to all patients and promote physical and mental wellbeing by motivational interventions. We are very patient centred and indiscriminate in our approach.About Us
Here at Westbourne Surgery our patient's needs are at the heart of everything we do.
I joined the surgery recently and I have to say that, the ladies on reception are so helpful. They will go out of their way to help you. Warm and caring. The doctor is professional, understanding and really listens to you. If you want to find a good doctor's, you have found one.
Wonderful staff and receptionists. They understand my condition, are so kind and friendly. Great care for patients.
I couldn't speak highly enough of this gp service. Im very grateful. I've never had a problem getting an appointment. The receptionists are friendly and helpful. The doctors always make you feel like they care and are doing their best.