Our Aims
Westbourne Surgery Aims
We aim to provide holistic care to all patients and promote physical and mental wellbeing by motivational interventions. We are very patient centred and indiscriminate in our approach.
About
Westbourne Surgery.
We are a GMS practice providing medical primary care to a population of around 3800 patients in the Huddersfield area. We have a predominantly elderly patient demographic. In addition, we are a member of Greenwood Primary Care Network.
Patient reference Group
Get involved today!
Want to help us improve and have your say? We are keen to involve our patients in the development of services and care at Westbourne Surgery therefore we would like to invite any patient who wishes to attend PRG meetings and help us continue to provide the highest standards of patient care and services to fill out the form in reception.
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Our Objectives
Westbourne Surgery Objectives
• Providing our patients with a caring service when they require it.
• Personal Knowledge of our patients.
• Continuity of care we offer.
• Positive feedback from our patients both verbally and via NHS Choices.
• Achieving high standards and quality of service.
• A friendly, supportive environment within the surgery.
• Our Primary Care team and staff retention.
Greenwood PCN
Westbourne Surgery is a member of Greenwood Primary Care Networks (PCN). Primary Care Networks have been established with the key objectives of increasing the efficiency and effectiveness of medical and social/non-medical services for patients, particularly those at risk of poor health outcomes and improving coordination of care to ensure patients receive the right care in the right place at the right time.
Primary Care Networks will provide care in different ways to match different people’s needs, including collaborative care for those with complex conditions. Focusing on prevention of illness, personalised care planning and supporting people to make informed decisions about their care and enable them to look after their own health and wellbeing by connecting them with the full range of statutory and voluntary services.
Using data and technology to assess population health needs and health inequalities; deliver care; support clinical decision making and monitor performance and variation. Making best use of collective resources across practices and other local health and care providers to allow greater resilience, more sustainable workload, and access to a larger range of professional groups.
We are heavily shaped by our core values
Respect
We make sure our patients are treated with respect at all times.
Responsibility
We take responsibility as your dedicated practice seriously and will provide excellent care.
Care & Service
We are dedicated to delivering a high standard of care and services to all our patients.
Commitment
We are committed to work with transparency, accountability and honesty to provide exceptional health care.