Practice Management

Mrs Gail Pogson (F)

If you would like to comment on the services provided or have a complaint, please write to, or ask to speak to, Mrs Gail Pogson our practice manager. We welcome your views.


Mrs Heather Bellerby (F)

Assistant manager/Secretary


Mrs Leigh-ann Sykes (F)

Practice Administrator

Miss Jen Burton (F)

Practice Administrator


Westbourne Surgery has 5 Receptionists.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.